See how artificial intelligence, automation and HR agents are changing processes, decision-making and the employee experience.
Technology has been a great enabler for consumers. However, technology in the workplace is often painted in a negative light as automation expands...
EDF Energy has employed robotic process automation – in effect digital workers – to create efficiencies and cut costs in its back-office activities...
A big cheer for humans. It appears robots cannot always provide the level of service guests want, as Japanese hospitality chain Henn-na Hotels has...
What's it like to check into Henn-na Hotel in Japan, officially the world's first robot-staffed hotel according to Guinness World Records? Here's what...
Machines have been stealing our jobs since the start of the industrial revolution. It’s what happens next that matters, says author and technologist...
The quality of debate around the future of work leaves much to be desired, according to the UK’s Royal Society for the encouragement of Arts...
ThePeopleSpace editorial director Siân Harrington tunes into the best HR webinars so you don’t have to. This week – a group of HR experts discuss...
Does artificial intelligence have a naming problem? Are we ready for it in HR? And just who is FRiDA the robot? Four experts give their views
If you think it’s all talk and no action when it comes to digitising HR, then think again. Research from Bain anticipates a sharp shift from manual to...
Want a better job candidate experience? Then follow Delta Air Lines and apply deliberate recruitment design processes focused on those who will fail...
HR is asking the wrong questions when it comes to the automation of jobs, says professor John Boudreau. If business wants to optimise people and...
Digital has transformed many industry sectors but we are still some way from a real shift in the nature of work itself, argues angel of disruption...
Artificial intelligence is already reducing the demand for workers in China so investing in human capital will be crucial to help people prepare for...
The 2017 RSA/YouGov survey shows UK business leaders expect automation to impact up to 30% of jobs, but AI and robotics adoption remains slow
Increasing use of artificial intelligence-based products and services in their home life means people are ready to embrace AI at work. But...
Artificial intelligence and robots are more likely to lead to stagnant wages and de-industrialisation than cause mass unemployment in emerging...
Retail, healthcare and banking are most likely to ditch human customer service reps and bring in the chatbots
You may have noticed something different in the 2018 World Cup. For the first time ever, the Virtual Assistant Referee (VAR) system is being used to...
AI that can book restaurant and hair appointments? Yes, Google has been there, done that. Since we at ThePeopleSpace have been telling readers about...
Only 17% of global HR executives are ready to manage a workforce with people, robots and artificial intelligence working side by side, a report by...