Reuters reported last week that Starbucks has scrapped an AI inventory tool across North America after problems with miscounting and mislabelling...
BCG’s latest AI at Work research finds 61% of workers believe AI agents could do at least half their job within three years, while 88% expect to need...
As organisations rush to bring order to AI adoption, centres of excellence are gaining ground. HR has strong reasons to pay attention, because these...
AI-assisted applications have pushed recruitment volumes higher while automated screening is deciding who gets seen first. Careers expert Lucy...
How do you introduce AI into a customer service business where employees could understandably see it as a threat? In this In Practice video, Nathan...
AI adoption often gets framed around technology, efficiency and speed. In The People Space’s interview with Abby Connect chief executive Nathan Strum...
