About this masterclass
What does it mean to be “commercial” when your organisation doesn’t exist to make a profit? In this bite-size video series, Wendy Cartwright – HR lead at the Palace of Westminster Restoration and Renewal Programme and former HR director at the Olympic Delivery Authority – explains how HR leaders can bring commercial thinking into public service.
Drawing on her work in central government, London 2012, and now Parliament’s restoration, Wendy shows how commercial HR is about value for money: aligning people strategies with organisational priorities, developing workforce plans for major programmes, and working with delivery partners to achieve measurable results.
Filmed in front of HR directors and chief executives, this masterclass is designed for HR professionals in the public sector who want to combine commercial rigour with public service purpose.
Chapters
- Defining commercial in the public sector (06:59)
- Delivering commercial HR in the public sector: Olympic Delivery Authority case study (10:54)
Part of a full series
This masterclass is one of four in The People Space’s How to Become a More Commercial HR Leader: Re-tooling HR for Success Now programme, also featuring:
- Dave Millner on HR Guide to the Future of Work
- Chris Roebuck on How to Commercialise Your HR Function Today
- Karen Beaven on Shifting to HR Entrepreneur
All four masterclasses — plus bonus content — are now available free on YouTube.
About Wendy Cartwright
Wendy Cartwright is the HR lead at the Palace of Westminster Restoration and Renewal Programme, overseeing the workforce strategy for one of the UK’s most significant heritage and infrastructure projects.
Previously HR director at the Olympic Delivery Authority, she managed people strategy for the £8 billion London 2012 build programme. Wendy has also held senior HR roles across government, energy, finance and retail, and today serves as non-executive director at the UK Ministry of Defence People and Training Board, trustee of the Armed Forces Covenant Fund Trust, and chair of the advisory board at a global diversity practice.
About The People Space
The People Space is where forward-thinking HR leaders go to stay ahead and stand out. We cut through the noise, simplify trends and technology, and give HR and people leaders the tools to demonstrate value at the C-suite level.
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