Hospitality

Future of work, Automation

1 minute read

Henn-na Hotel robot receptionists

Are these the first robot redundancies?

By Sian Harrington

Artificial Intelligence

1 minute watch

By popular demand: Google's AI books hair salon appointment

Diversity & Inclusion

4 minute read

Will Starbucks' unconscious bias training change behaviours?

Will Starbucks' unconscious bias training change behaviours? The evidence-based jury is out

Diversity & Inclusion, Talent, Leadership

3 minute read

Best performers in each sector

Diversity? It’s all about leadership, say hospitality chiefs

By Sian Harrington