How to deliver a great employee experience in a changing workplace

9 minute watch
A strong employee experience is integral to building trust and positive relationships with employees, says Tania Garrett, chief people officer at software company Unit4. She tells The People Space’s editorial director Siân Harrington how to create a great EX in a hybrid world

A good employee experience is about being able to equip the business to focus on what matters to everybody while at the same time being prepared to be more agile given that priorities and needs are constantly evolving in organisations today, says Tania Garrett.

As chief people officer at Unit4, Garrett is laser focused on the employee experience as the company moves from a traditional software business to a cloud-based one. This, she says, is a “huge change” not just in terms of products and customers but also how its people support its customers.

What this means, she says, is that “we have to take our people on that journey of change. And it also means that we have to think constantly about our employee experience and how we keep our people engaged as we go through that level of change with them.”

Garrett is something of an expert in employee experience, having previously led international employee experience at Adobe, well-known for excellence in this area. In this video interview she discusses how Unit4 is developing a flexible working environment and fostering social connection in a hybrid world, what good and bad employee experience looks like and what metrics are best to measure employee experience today. Plus discover her top three tips for creating an excellent employee experience in your organisation.

About Tania Garrett

Tania oversees the company’s people success function where she is responsible for talent acquisition, learning & development, compensation & benefits, as well as regional HR field teams. Tania brings more than two decades of human resources experience, spanning various industries and geographies within established industry leading organisations and is well versed in providing HR leadership in international high-growth businesses. Throughout her career she has helped to guide companies through complex acquisitions and mergers and has a proven track record in organisational design, as well as leading multi-location teams to deliver high level employee experience.

Tania joined Unit4 from Adobe where she led international employee experience, covering the EMEA, APAC and Japan regions. Prior to joining Adobe, Tania held the position of group HR director for a legal services organisation and also worked for Experian as HR director across EMEA. Before that, she was head of HR and HR services at Towers Watson, a leading global professional services company.  Her career started at Valspar, culminating in the role of human resources director across EMEA and India.

Sign up to our newsletter to access a downloadable transcript of this interview and previous ones

Published 26 October 2022
Enjoyed this story?
Sign up for our newsletter here.