The knowledge worker is going the way of the dodo so HR needs to shift focus from the individual to the group
Artifical intelligence and robots can now do knowledge much better than humans, yet HR still tends to focus on the individual's knowledge and capability rather than that of the group. This is a missed opportunity, says author Jon Ingham
The proportion of work that is now collaborative rather than individual in nature has increased from 20% to 50% in the past 10 years, according to research from CEB. Yet many organisations still reward and develop the individual rather than the group.
In this video, Jon Ingham, author of The Social Organization, argues that relationships are at the centre of business and need to be at the centre of HR.