Small acts of kindness at work benefit the giver, receiver and whole organisation
A study by the University of California at Coca Cola's Madrid site found both givers and receivers of kindness in the workplace enjoyed positive benefits
Researchers from the University of California headed by Joseph Chancellor studied workers from Coca Cola’s Madrid site to examine altruism in a real-life working environment.
Receivers of acts of kindness observed more prosocial behaviours in the office and by the end of the study, they were reporting 10 times more prosocial behaviours than the controls. Meanwhile, the givers’ one-month followup measures were also more impressive than the receivers’: they enjoyed higher levels of life satisfaction and job satisfaction, and fewer depressive symptoms
Alex Fradera, staff writer at BPS Research Digest, examined the findings.