Josh Bersin on what drives the best results in employee experience | Forward Thinkers
No one single action will move you magically to a great employee experience (EX) says Josh Bersin, global HR analyst and CEO of The Josh Bersin Company. So what do organisations with superior EX have in common?
In his latest research in conjunction with Microsoft he looked at some 80 EX practices to figure out what is driving the most results in three business outcomes: financial return, which is profitability; human capital metrics like retention, engagement and Glassdoor ratings; and then growth and innovation, how creative and innovative your company is. And what he finds is that different aspects of the employee experience contribute to different outcomes.
In this video Bersin discusses the top six practices that are driving superior employee experience in organisations and enabling leaders to build better and better EX solutions in different parts of the company.
About Josh Bersin
Josh Bersin is an analyst and thought leader specialising in the global talent market and the challenges and trends affecting business workforces around the world.
He founded Bersin & Associates in 2001 to provide associated research and advisory services – a business he later sold to Deloitte when it became known as Bersin by Deloitte. In 2019, he launched The Josh Bersin Academy, the world's first global development academy for HR and talent professionals, and he is currently the CEO of its sister research advisory firm, The Josh Bersin Company.
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