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Only 17% of global HR executives are ready to manage a workforce with people, robots and artificial intelligence working side by side, a report by Deloitte found last year. Yet robotic process automation (RPA) – which automates manual, rules-based and repetitive activities and which can help HR move towards an augmented workforce – is expected to deliver 10% to 20% of savings to businesses. And Deloitte’s research found that 22% of the highest-performing organisations are implementing or have implemented RPA in HR compared to just 6% of the lowest-performing organisations. Here are eight reasons why you should consider investing in robotic process automation
Nigel Pritchard
Published 27 June 2018