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Why is emotional intelligence (EI) so important in business today? Executive coach Michaela Henshaw answers this question, explains what EI is and offers her top secret for using EI skills to ensure everyone feels heard.
You can find more resources on EI on Flow – 10Eighty’s new coaching app that matches coaches and coachees. Discover more here and listen out for a longer interview on EI between The People Space’s editorial director Siân Harrington and Michaela on 10Eighty’s podcast Executive Coaching Uncovered – launching in September 2022.